General Queries

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Most Asked Questions

How long does delivery take?

We deliver within 24-48 hours in major cities. For personalized items, please allow an additional 1-2 business days for customization. We'll keep you updated on your order status throughout the process.

Can I customize the gift packaging?

Yes! All our gift boxes can be personalized with your choice of name or message. Our luxury boxes come with premium gift wrapping and a personalized message card at no additional cost.

Do you offer gift cards or exchanges?

Yes, we provide gift cards for all purchases. If the recipient wishes to exchange their gift, they can do so within 7 days, provided the items are unopened and in their original condition.

What payment methods do you accept?

We accept all major credit/debit cards, EFT payments, and mobile payment solutions. All transactions are secure and processed through trusted payment gateways.

Can I see what my gift box will look like before ordering?

Yes! We provide high-quality images of all our gift packages on our website. For personalized items, we can send you a digital preview of your customization before finalizing the order.